Professor Gillian Triggs

President Australian Human Rights Commission & Acting Race  Discrimination Commissioner

Keynote Speaker : 24th September, 9.15 - 10.00 

Emeritus Professor Gillian Triggs is the President of the Australian Human Rights Commission, taking up her appointment by the Commonwealth Attorney-General in 2012. She was Dean of the Faculty of Law and Challis Professor of International Law at the University of Sydney from 2007-12 and Director of the British Institute of International and Comparative Law from 2005-7. She is a former Barrister with Seven Wentworth Chambers and a Governor of the College of Law. 
Professor Triggs graduated in Law from the University of Melbourne in 1968 and gained a PhD in 1982. She has combined an academic career with international commercial legal practice and worked with governments and international organizations on human rights law. She hopes to focus her Presidency on the implementation in Australian law of the human rights treaties to which Australia is a party, and to work with nations in the Asia Pacific region on practical approaches to human rights.
Professor Triggs' long-standing commitment to legal education will build upon the Commission's efforts to inform Australians, especially children, about their fundamental human rights.
She has been a consultant on International Law to Mallesons Stephen Jaques, a Board Member of the Public Interest Law Clearing House (PILCH), the Australian representative on the Council of Jurists for the Asia Pacific Forum for National Human Rights Institutions, Chair of the Board of the Australian International Health Institute, a member of the Attorney General's International Legal Service Advisory Council and Chair of the Council of Australian Law Deans.

Professor Triggs is married to Alan Brown AM, a former Australian diplomat, and has two children. She lives in Sydney.



Jean O’Grady, J.D. M.L.S.

Director of Research Services and Libraries at DLA Piper, Washington DC

Plenary Session 1:  Tuesday 10.30am – 11.15am - Legal publishing

Legal publishing: the publishing  industry and the changes in law firms, law practice, technology and how it all may fit together in the future.



Peta Wilkinson

Principal Consultant, Trainer and Coach, Better is Best

Plenary Session 2:  Tuesday 11.15 am – 12.30am

“Personal branding – does it mean I need a stylist”
Peta is passionate about guiding others to be the absolute best they can achieve in their careers and in leadership possibilities. She founded Better is Best in 2012 to coach and train others to ‘be their best selves and get paid for it’. Peta has over 13 years experience leading strategies across programs, people, processes, products and services, from global organisations such as Thomson Reuters and SAI Global right through to small businesses. Peta has been successful in numerous roles and has piloted four career changes across three countries,  creating great practical expertise in changing roles as well as coaching and training qualifications. 

Peta has trained with Australasia’s leading provider of professional coaching, The Coaching Institute, she is a Neuro-Linguistic Programming (NLP) Practitioner and a Certified Practitioner of TCI’s Deep State Re-Patterning ™.  Along with that comes  a Cert IV in Training and Assessment and a slew of other qualifications including a law degree!

We’ve read about it and heard about it – but what exactly is it? Offline personal branding and online personal branding is revealed! A no-nonsense step-by-step guide on what personal branding is, and how to create or improve it.  



Kay Tucker

Law Library Manager, Monash University

Plenary Session 3: Tuesday 11.15am – 12.15pm

Engagement – if you build it they will come

Kay Tucker is the Law Library manager at Monash University in Melbourne, Australia, a position she has held for 6 years. She has extensive experience in designing and teaching legal research programs into both undergraduate and postgraduate law courses, particularly a later years undergraduate skills unit, Advanced Legal Research formn 2002 to 2007 , and a current first year core skills course, legal research and Writing, from 2008. Proir to working at Monash, Kay worked in academic libraries in Sydney and Boston. In 2009, kay and her tam received the Vice-Chancellor’s Award for Exceptional performance by prpofessional Staff.

Kay is co-author of Milne and Tuckers’s A Practical Guide to Legal Research, published by Thomson and now in its second edition (2010). She has also authored a number of journal articles publisjhed in the Australian Law Librarian and the Journal of Academic Languiage and learning and is a member of the editorial board of the Australian Law Librarian. Kay has presented at a number of conferences  for ALLA (2008 and 2011), the Association for Academic Langiuage and Learning (2011) and BIAL (2012). 



Caroline Knaggs

Subject Librarian, Law Library, Monash University

Caroline is a subject librarian in the Law Library at Monash University, a position she has held for 5 years.  Caroline has extensive experience developing and designing courses and teaching legal research to undergraduate and postgraduate students in a wide range of units. These include legal research and Writing (from 20098) and since 2010, legal research and Communication, a postgraduate course for international students.  In 2009, Caroline was part of the team awared the Vice Chancellor’s Award for Exceptional performance by Professional Staff. Prior to academia, Caroline worked with a top tier law firm and in the government and school sectors. She has co-authored a paper with Kay Tucker and Patricia Hughes published in the Journal of Academic language and Literacy.

Building engagement has been a fundamental goal when developing and implementing an inspiring new service points model at Monash University Library. The Law Library began implementation during 2012 and discovered that there has been a quite dramatic change to the way we have thought about our service points and the interactions that we have there.  The evolution of the furniture and naming used for the Research and Learning point has provided us with an area designed to stimulate and encourage greater engagement; however it’s also very much the prior thinking and planning for better engagement that has influenced this evolution.

Changes have stemmed from the close working relationships formed between librarians and learning skills advisers; bringing together the essential legal skills - research and writing. Planning and running classes together within Faculty of Law units has enabled us to see the intersections and interdependencies of our areas of expertise.  From there, it’s made sense for us to further engage with students in a similar way, both jointly and independently, at a shared location. Our aim is to “work with” students, empowering them to learn by doing. We are working more closely with students on skills related to their assignments, extending our teaching role, and being seen more as “experts” to come to for advice. We have streamlined our roles so that we effectively refer queries between us, resulting in a research and writing skills ‘one shop stop’ for the students. One aspect of this is concentrating the advertised hours for consultation. This has allowed us time to build other means of reaching and engaging students – via their online Moodle units, discussion forums, Google Hangouts, and more focused workshops and seminars. 

Ultimately, we hope that this contributes to a better legal education; where students will come, either physically or virtually, to engage with us in developing and refining their core research and writing skills.



David Bratchford

Supreme Court Librarian, Queensland

Plenary Session 4: Tuesday 2.15pm – 3.00pm

Catching the wave: electronic publications on mobile devices within Legal AID Queensland

After performing a variety of roles in tertiary library systems, David was appointed library manager at Legal Aid Queensland (LAQ) in 1989. While at LAQ he was responsible for providing a comprehensive legal library service to over 400 LAQ staff spread across 14 sites and various remote locations, as well as a narrower range of services to more than 400 private practitioners, community legal centres and Indigenous legal services. During his time at LAQ David oversaw the evolution of its library service and implemented numerous projects and initiatives, including:
  • migration of paper based systems and resources to online
  • design and implementation of library and research areas of LAQ websites
  • embedding of publications and Internet resources into LAQ websites via IP fixing and deep linking
  • design and implementation of a range of in house legal databases and knowledge sharing initiatives, including a sophisticated sentencing database used by LAQ staff, preferred suppliers, magistrates and judges.
He was also part of the team which developed and maintained LAQ’s original intranet and, until his recent departure, managed and developed the library and research areas of the LAQ intranet and secure extranet. 
David was appointed to the position of Queensland Supreme Court Librarian on 18 June 2013 and commenced work on at the end of August. He has a Bachelor of Arts with Honours and a Graduate Diploma of Library Science.
Bodysurfers know the importance of choosing the right wave to catch (and which ones to avoid). They also appreciate that how they go about catching that wave helps determine the duration, quality and safety of their ride and whether indeed they catch the wave at all. For bodysurfers, good judgement and good preparation are critical. So too with the technology related projects of legal libraries. 

In mid 2012 the Legal Aid Queensland (LAQ) library negotiated with LexisNexis a trial of several LN Red ‘electronic looseleaf’ legal publications. Six months later our proposal to purchase 50 internet enabled iPads and the same number of LN Red licences was approved by LAQ senior management. In mid 2013 these devices were rolled out across our head office and all thirteen regional offices. This enabled us to achieve our original goal of replacing almost 50 expensive, cumbersome, labour intensive loose-leaf subscriptions with automatically updated, ‘go anywhere’ electronic alternative versions. It also opened up a range of possibilities within our agency for expansion of mobile computing and out of office access to legal information. It was the culmination of a year’s hard work by us. But as well as working hard, we had to work smart. Which included selling the idea to key stakeholders, investigating options, negotiating contracts with suppliers, establishing policies, liaising with LAQ’s IT, purchasing and facilities people to purchase and configure the technology – and a lot of planning.  

The emphasis of this paper is practical. It outlines the implementation process, discusses challenges faced and lessons learnt, and canvasses likely future developments. Despite initial misgivings, we think we chose the right wave to catch – and we’re very interested to see where it will take us.


Justice Margaret Beazley AO

President, NSW Court of Appeal

Keynote Speaker: Wednesday 9.00 – 9.45am
Justice Margret Beazley was appointed as the first woman President of the NSW Court of Appeal in 2013.

Justice Beazley joined the Bar in 1975 and took silk in 1989. She was a Judicial Member of the Equal Opportunity Tribunal from 1984-88, identifying gender bias in the law. She was an Acting District Court Judge from 1990-91. From 1991-92, Justice Beazley served as Assistant Commissioner of the Independent Commission Against Corruption. She was a judge of the Federal Court of Australia from 1993–96, an additional Judge of the Supreme Court of the Australian Capital Territory from 1994–97, and a judge of the Industrial Relations Court of Australia from 1994-1996. Since 1996, she has been a Judge of Appeal of the NSW Court of Appeal.

A mother of three, she was recognised as an "inspiration to many in her ability to balance work and family" by NSW Governor Marie Bashir, upon awarding her an honorary Doctor of Laws degree in 2008.

Justice Beazley is Chairperson of the NSW Chapter of the Australian Institute of Administrative Law, President of the Arts Law Centre of Australia and is patron of the Toongabbie Legal Centre. 



David Shumaker

Plenary Session 7: Wednesday 9.45am – 10.30am

Audacious Goals for Embedded Librarians 

David is Clinical Associate Professor at the Catholic University of America. Before joining  the university, he was Manager of Information Services at the MITRE Corporation. Dave teaches in the areas of management, marketing, information behaviour, and information services. His research focuses on the development and successful implementation of new roles for librarians in all types of organizations, with a special emphasis on embedded librarianship. Dave frequently speaks and conducts workshops on this topic. He has published in Information Outlook, Library Journal, and Reference & User Services Quarterly. His book, The Embedded Librarian: Innovative Strategies for Taking Knowledge Where It’s Needed, was published by Information Today in July 2012. He blogs at http://www.embeddedlibrarian.com. 

Dave’s contributions to librarianship have earned him the Board of Directors and Member of the Year awards of the Washington, DC Chapter of the Special Libraries Association (SLA), and the Ainsworth Rand Spofford award of the District of Columbia Library Association. He was the 2009 recipient of SLA’s Rose Vormelker Award. He earned his Master’s degree in Library and Information Science at Drexel University, and also has a Master’s in Management from the University of Maryland University College.

We are living in a time of information revolution. This revolution has put information at the center of economic and social life. It has commoditised much of the traditional work of librarians, yet at the same time offers us unprecedented opportunities. The times call for us to rethink our role and take responsibility for organisational success in ways few of us have done before. Embedded librarianship offers us a way to discern what our new role should be and to understand the actions needed to achieve it. In this presentation, Professor Shumaker explains how embedded librarianship differs from traditional librarianship, and how it can help us define and achieve our new, audacious goals. He includes examples of librarians who have set and achieved audacious goals for themselves.



Rosa Widyawan

Faculty of Law Sahid University, Jakarta

Plenary Session 8: Wednesday 11.00am – 11.45am

Empowering Law Librarianship in Indonesia

Rosa graduated with a BA (1980)  and a Doctorate from Dipongegoro University (1983).  He went on to study for his library qualification at Monash University in 1991. He worked as a  librarian at PDII-UPI from 1984 to 2013. He has taught librarianship at Dipongegoro University , Faculty of Cultural Studies since 2009, also lecturing at the Sharif Hidayatullah Islamic University as a faculty member since 2012. He has worked as a librarian in the Faculty of Law at Sahid University.

He is the father of two daughters and has published extensively in Indonesia.

Laksanto Utomo

Dean, Law Faculty , Usahid  Jakarta

Information literacy plays more a important role in line with the advance of technology and fast proliferation of information resources. Information is available at the library, community resources, specific interest organizations, media and the Internet, and increasingly, information comes without a filter, pouring through the media, including graphics, text and force the emergence of challenges in evaluating and understanding. Since the Prague international conference in September 20—23, 2003, Information literacy talked become an interesting topic to discuss in many developing countries. Issue of information literacy appeared in Indonesia when the Unesco and the Ministry of Communication and Information of the Republic of Indonesia held a series of seminars relating to this topic. It followed by some research on this topic by Atmajaya Catholic University in 2004 and  a series of research carried out by the Centre for Documentation and Information since 2005. Information literacy issued as theme of Indonesia Librarian Association November 2006 held in Denpasar, Bali. This paper reviews Information literacy program held in 10 Indonesia Academic Law Libraries,  by questioning who is responsible  for information literacy program at each library;  are they  considered  information information literacy as an integral   part of curriculum, and how they  assess the programme. The standard of information literacy skill used in paper is that of established by the ALA. Data were collected through observation, in-depth interviews. It found that most Academic Law Libraries imposes responsibility on the procurement program librarian in the reference section, only a small portion is shared responsibility. Unfortunately there is no library that makes this programme as an integral part of the curriculum and related subjects. The facilitators of this programme have not involve faculties.



Phillip Mullen

Information Services Manager K & L Gates

10 PowerPoints  in 10 Minutes: Wednesday  11.15am – 12.45pm

Embedded Law Librarian – First Impressions
Phil Mullen has worked in Libraries for well over 20 years. He has worked predominantly in Law and Newspaper Libraries. For some of his time he has been a solo law librarian and this has shaped how he views the challenges faced by librarians in the 21st Century. His chief concerns during his time as a librarian have been the development of research  and marketing programs to deliver the best service to his library customers. 
He has been a member of ALLA for over 10 years, presently he holds the NSW ALLA CPD position and he is a past convenor of the Sterling Group (Sydney Law Firm Librarian Group). At the moment he is the Sydney Library & Information Services Manager for KL & Gates. He has a BA Dip Lib (UNSW); B Leg S (Maq); Dip KM (UTS) 

During 2012 K&L Gates was in the process of moving offices and at the same time the Library was discussing the concept of the embedded librarian. In a moment of inspired madness we included it in our business plan for the 2012/2013 period. 

K&L Gates management when reviewing our business plan immediately grasped the embedded librarian concept. K&L Gates adopted model two.

In October 2012 K&L Gates moved into new offices and the three Sydney Librarians became embedded librarians on the three practice floors.

What were the general drivers for the embedded librarian?
  • disruption to our services caused by the Internet and the development of mobile technologies, how does the Law Firm Library fit into the mobile world
  • competition from Google, Amazon, LPO etc.
  • so what has happened? Research statistics are down down down 

Clearly we need a new approach.



Alex Cato

Research Librarian, Ashurst

10 PowerPoints  in 10 Minutes: Wednesday  11.15am – 12.45pm

Commoditising Information: how creating information products can future proof your library

Alex Cato is a research librarian at Ashurst. Her days are filled with research projects and SharePoint.  Prior to this she worked as an information consultant at KPMG and  spent her time neck deep in html and tax research.  She is currently the ALLA NSW Web Coordinator.

She graduated with honours from University of Technology (UTS) in 2009 with a Bachelor of Arts in Communications (Information Management). Her thesis considered whether emerging technologies, specifically web 2.0, could enable effective and efficient organisational communication.  She is currently undertaking a Juris Doctor at UTS.

Alex’s professional interests include emerging technologies,  organisational change theory and examining communication patterns.  Alex is active in the Twitter and the blogosphere under the tag @Curious_Meow. Outside work, she tweets, reads and knits.  

The objective of the session and accompanying paper is to outline the value-add and relationship-building opportunities available to library and research teams by creating information products and provide guidance to the successful creation of these services. As Librarians and Information Professionals we are experts at quickly accessing the best and most reliable information for our clients, but how often do we create new information products for our users? 

Through the very nature of the role we play within organisations we possess valuable insight into our user group, including:

• their information needs and preferences 
• their current research skills
• a complete knowledge of what information they have access to, and
• their motivations, client relationships and information preferences. 

Taking advantage of this knowledge, the Library and Research Services Team at Ashurst have recently added to our services the creation of information products: specifically developing a suite of competitive intelligence reports for our clients.




Holger Aman 

Reference Librarian, Law Courts Library NSW

10 PowerPoints  in 10 Minutes: Wednesday  11.15am – 12.45pm

Young Guns...

Kirsty McPhee

Knowledge and Business Development Manager, Tottle Partners

10 PowerPoints  in 10 Minutes: Wednesday  11.15am – 12.45pm

Shaken, Not Stirred: Introducing and managing a CPD Program for your solicitors

Kirsty is the Knowledge and Business Development Manager for Tottle Partners, responsible for
library and knowledge services, as well as coordinating professional development across the firm.Kirsty has worked in libraries since 2006, starting in law libraries in 2007. Kirsty is also member of the ALLA Board of Directors and the incoming President for 2013/2014. Kirsty has spoken at previous conferences and has been published in journals and textbooks – a full list of which can be found at: http://au.linkedin.com/pub/kirsty-mcphee/32/a09/547 Kirsty is currently completing a Masters in Business Leadership (MBL) and has a keen interest in professional development – for both lawyers and information professionals.



Branko Bulovic

Librarian, Hicksons Lawyers

10 PowerPoints  in 10 Minutes: Wednesday  11.15am – 12.45pm

The "Googlisation" - a new form of organisation of legal information

Many years ago, Branko completed a Master of Laws at the University of Osijek (Croatia). He practiced as attorney with a Local Government Authority in northern Croatia, In 1991 Branko relocated to Australia (to avoid the civil war in the former Yugoslavia) and completed a Graduate Diploma in Library and Information Studiesat the Queensland University of Technology.  He worked as a locum in a number of law libraries in Sydney (including Crown Solicitor’s Office library and, former, “AGD’s Library”). For the last 15 years he has managed the Library of Hicksons Lawyers.

Branko has been Convenor of Sydney Firms’ Librarians Group in 2008, 2009 and 2012; a member of Executive Committee ALLA NSW Division in 2004; a book reviewer for ALLA since 2007; ALLA (NSW Division) Website Coordinator 2002 and 2003.  In 2009 presented a paper, Adapting library services to firm’s operations in GFC, at the ALLA Conference in Darwin. 

Branko will discuss the ongoing trend among publishers to (following up on regularly commissioned marketing surveys) platform to make their platforms look like Google (i.e. as stark as possible). There are two lproblems arising out of this – “bloatware” problems which follow the “original starkness” (not discussed), and impact on the organisation of material. 
The results of these developments: sacrifices in the content of different legal information resources, disregard for their purposes - severely compromised usefulness of platforms. The repercussions of this phenomenon, its impacts on library services:  problems in acquisitions (due to “inseparability”); problems in research (need for set of predetermined choices in sources); how it affects training practices will be looked at and possible courses of action by law librarians will be discussed.



Fiona Brown

Masters by Research Candidate. Caulfield School of Information Technology, Faculty of Information Technology,  Monash University.

Plenary Session 10: Wednesday 1.30pm – 2.15pm

Law Firm Library Outsourcing: The UK Experience
Fiona  began her professional working life as a corporate solicitor for Coles Myer Ltd. In 2008 she re- qualified as a librarian. She has a research interest in law libraries and in 2009, co-authored the history of the Australian Law Librarians Association.

The recent global financial crisis and the emergence of alternative providers of legal services have provided impetus to lawyers to adopt new low cost models of legal service delivery. Outsourcing has played an important part in these new models of service delivery. Since 2009, a number of large and leading UK law firms have outsourced their law libraries. The companies providing outsourced law library services in the UK have entered the Australian market and have, since 2011, attracted a number of top tier law firms as clients for legal process outsourcing services. It is possible that these service providers may offer law library and legal research services to law firms in the future.

Little is known about the providers and users of these services or how the services work in practice because of concerns of commercial confidentiality. Opinion is divided on whether library outsourcing is a temporary response to the need to reduce costs in a financial downturn or an inevitable, irreversible consequence of the changing information needs of lawyers. Opinion is also passionately divided between outsourcers and law librarians in the UK on the quality and benefits of the legal research services they each provide to the legal profession. 

It is possible that law library outsourcing will be introduced and adopted in Australia in the future.  This paper identifies the providers and users of outsourced law library services in the UK. The reasons for legal research outsourcing in the UK and the validity of the claims made of it by advocates and critics will be discussed in the light of information gathered from personal interviews with the providers and users of these outsourced services during a visit to the UK in July, 2012. The level of customer satisfaction with the outsourced services will be revealed. This information is vital to members of the legal profession and information professionals who may be called upon to make decisions regarding the outsourcing of their own information services.



Sandra Lynch

Director, Centre for Faith, Ethics & Society, University of Notre Dame Australia

Plenary Session 11:  Wednesday 2.15pm – 3.00pm

Law and Ethics collide
Dr Sandra Lynch holds a BA. (University of Illinois), a MA.Hons. (Macquarie University) and a PhD (University of NSW)  in  philosophy. She also has a background as a school teacher (Diploma of Education (Wollongong Teachers’ College).  Her research interests lie in the areas of ethics and values education, the constitution of the self, friendship, critical thinking, and the intersection of philosophy and literature. Currently she is researching in the area of ethics within the professions, including law and nursing.  Sandy’s background in education has led to a long-standing involvement in the Philosophy in Schools Association of NSW and in the promotion of critical and creative thinking skills in schools and in university classrooms.

Her most recent publications include the following books and papers:
  • Strategies for a Thinking Classroom e:lit 003, (Marrickville, NSW: Primary English Teachers Association, 2008 with Gregory Leaney.
  • Philosophy and Friendship: Thinking About Identity and Difference (Edinburgh: EUP, 2005).
  • The Plague – Top Notes (Sydney: Five Senses Education Pty Ltd.: 2006)
  • “Building Community and Intellectual Capacity” in Proceedings of the Inaugural National Conference on Service-Learning at Abbotsleigh in Sydney 8 - 10 October 2005.
  • “Aristotle and Derrida on Friendship”. Contretemps 3: The Online Journal of Philosophy, University of Sydney, 2003.
  • “Friendship, Ethics and Democracy” in Philosophy, Democracy and Education (Append Philosophy Series, Vol. 4), ed. Philip Cam (Seoul, Korea: Korean National Commission for UNESCO, 2003)

Malcolm Stephens

Partner, Allens Linkaters Sydney

Plenary Session 12: Wednesday  3.30pm – 4.15pm

Refugees in indefinite detention 

Malcolm is an experienced commercial litigator who has recently acted for successful parties in matters before the High Court, the NSW Court of Appeal and the Full Court of the Federal Court. In addition to his appellate and trial work, Malcolm also has experience in domestic and international arbitrations, expert determinations and mediations. He has a broad commercial litigation practice, with particular expertise in the areas of tax litigation, M&A disputes, banking disputes and complex insurance disputes. Malcolm's clients include leading companies in the banking, insurance, media and defence industries.

Malcolm joined Allens in 1992 and commenced as a solicitor in 1995. From 1998 to 2000, he worked with a London firm before returning to Allens. Malcolm joined the partnership on 1 July 2007. Malcolm is a strong supporter of the firm's pro bono practice and is committed to providing the best environment for its lawyers to develop.

In recent years Malcolm has been listed as a leading insurance lawyer by Chambers Global and has been invited to present papers on tax litigation at taxation conferences. He is also a regular presenter of seminars at clients' offices and at the firm's client forums. His areas of expertise include Litigation and Dispute Resolution, Insurance and reinsurance.



Justice Geoff Lindsay

Equity Division, NSW Supreme Court

Plenary Session 13: Wednesday 4.15pm – 5pm

The Future of law reporting in Australia

Justice Lindsay was appointed to the Equity Division of the NSW Supreme Court in 2012. Prior to this Justice Lindsay was a highly regarded barrister specialising in equity, commercial and administrative law, practising for 33 years.  He was appointed Senior Counsel in 1994. At the time of his appointment as a judge, he was the Chairman of the Council of Law Reporting of NSW and was a member of the Council of the NSW Bar Association. He was also the Bar Association’s representative on the Uniform Rules Committee and the Supreme Court Rule Committee.

Justice Lindsay has served as editor of the Australian Bar Review since 1996 and was the editor of the “People in the Law” column in the Australian Law Journal for many years. 
He also has a strong interest in advancing the study of Australian legal history. He has been the secretary of the Francis Forbes Society for Australian Legal History since its foundation in 2002. The society’s activities include the conduct of the Australian Legal History Competition, which is open each year to all secondary school and undergraduate tertiary students throughout Australia.